What is covered: Any defect in materials and workmanship.
For how long:
SinuPulse Elite® (SP100/SP220V) - 2 years from date of purchase.
SinuPulse Traveler® (SPT300) - 1 year from date of purchase.
What we will do: If your product is defective and returned within 30 days after the date it was purchased, we will replace it at no charge to you. If returned after 30 days but within the warranty period we will repair it or, at our option, replace it at no charge. Shipping charges may apply. If we repair your product, we may use new or reconditioned replacement parts. If we choose to replace your product, we may replace it with a new or reconditioned one of the same or similar design.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use), are limited to the stated warranty period from the date of purchase. We will not pay for loss of time, inconvenience, loss of use of your product or property damage caused by your product or its failure to work, or any other incidental consequential damages including personal injury. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you.
What we ask you to do: Please click here to register your product. For all warranty service related questions please contact our customer service department. Proof of date of purchase is required.
Tel.(800) 305-4095 (Toll-free within the continental United States)
Tel.(310) 837-3191 (Outside the United States, Alaska, and Hawaii)
What this warranty does not cover: Among other things this warranty does not cover defects resulting from accidents, damage while in transit to our service location, alterations, sales from unauthorized dealers and/or repair, failure to follow instructions, misuse, fire, flood, and acts of God. If your product is not covered by our warranty, please contact our customer service department to determine whether we will repair your product and other repair information, including charges. We at our option, may replace rather than repair your product with a new or reconditioned one of the same or similar design.
This limited warranty is the only one we give on your product and it sets forth all our responsibilities regarding your product. There are no warranties which extend beyond the description set forth above.
AN IMPORTANT MESSAGE TO OUR CUSTOMERS:
Authorized Dealer and Warranty Statement
Health Solutions Medical Products Corporation (Health Solutions) is firmly committed to providing our customers with best in class, reliable products through authorized dealers. Our policy is to honor product warranties and to perform services only on products purchased from an authorized Health Solutions dealer and only accompanied by a receipt or proof of purchase. If you purchase a Health Solutions product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your Health Solutions warranty will not be valid.
Unfortunately, there are some websites and dealers who claim to be authorized Health Solutions resellers but are not. Products sold on these websites or from these dealers do not carry a warranty from Health Solutions. When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your country. Please protect yourself and your Health Solutions product by ensuring that you only purchase Health Solutions products from an Authorized Health Solutions Dealer.
List of Unauthorized Sellers: Please contact us for a full list of unauthorized sellers to ensure you are purchasing genuine products from a Health Solutions Authorized Dealer. We encourage you to buy with confidence!
State law rights: This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.