Frequently Asked Questions

Our nose is part of a wonderfully designed system that protects our nasal passages from outside irritants. This "system" is covered with microscopic hair-like structures called cilia that pulsate and clear foreign substances from your nasal membranes and out of your sinus passages. When your immune system reacts to an allergen, the mucous produced by your body becomes thick and sticky. When this occurs, your cilia are covered up by this thicker mucus and are unable to move freely to clear the membranes. In effect, the cilia become stagnant, immobile and ineffective at helping you clear out foreign substances and infections. Historically, many cultures & people have used nasal irrigation in an attempt to find relief from clogged nasal passages.

No, there are many methods of nasal wash products designed to cleanse the nose with a saline solution. A wide variety of these nasal wash products including neti pots, bulb syringes, suction devices, and nasal wash bottles direct a saline solution into the nose. Their effectiveness is limited since the saline solution tends to flow over the top of the bio-film in a superficial manner doing little to break down biofilm and restore ciliary function for long term protection but may be helpful in providing temporary relief. SinuPulse pulsatile technology has been reported in dozens of medical journals to be more effective for maximum cleansing benefits and removing bacteria from hard to reach areas.

Since we introduced the first FDA registered pulsatile nasal irrigation system, almost 30 years ago, the category has become very popular. Many factories in China are jumping on the bandwagon producing counterfeit products and low end "knock offs". Aside from the intellectual property and technology theft online marketplaces like Amazon and Wal-Mart enable China factories to sell directly to US customers where in the past they would generally work with an American or European company and make an OEM product designed to meet a much higher quality control and regulatory standard. Most of these products are not designed specifically as nasal irrigation products but are generally modified lower end oral irrigators with sub par build quality, and performance. Particularly concerning is the use of questionable plastics and other materials that may contain illegal levels of toxic chemicals, even carcinogenic. When it comes to nasal irrigation and your health don't settle for anything less than American brand quality and medical grade materials designed to American specifications. SinuPulse products are engineered with the finest materials and workmanship. We utilize plastics that are environmentally sensitive and chemically neutral including materials that are BPA, estrogenic, and androgenic free. When your health matters most... trust the best, don't settle for less!

Unfortunately, everyone uses the term nasal irrigation or sinus irrigation loosely. The SinuPulse Elite and Traveler utilize a pulsating rinse action that delivers a 1200 pulse per minute oscillating stream of saline designed to stimulate nasal cilia and provide maximum leverage and cleaning benefit. The pulsatile action matches the normal speed and movement of healthy cilia. Why is this important? Bacteria, dust, pollen and viruses get trapped in the layer of mucus that covers the nasal membranes. If the nasal cilia move normally, the trapped bacteria are moved quickly out of the nose, before they have a chance to multiply. However, if the nasal cilia are impaired then the mucus blanket remains in place and allergens, pollutants, and bacteria multiply and allergy and sinus problems develop including sinus infections.

Recently rated the #1 nasal irrigation system by NY Magazine, and supported by dozens of published medical reports, the electronic pulsating rinse action of our SinuPulse products gently rinse away allergens, dust, mucus, and germs from hard to reach areas that other nasal wash products leave behind. The pulsating rinse action creates an impact and flushing zone that helps break down biofilm, remove bacteria, and restore ciliary function for longer term protection and sinus relief. Clinical research demonstrates pulsatile irrigation can be more effective than other methods for removing bacteria and more effective than some antibiotic solutions for clearing infection1. The pressure and rate of pulsation is gentle enough that even children as young as five adjust well to irrigation. 1Efficacy of Irrigation Removing Staphylococcus, Anglen,Orth Trau 1994 Oct;8(5):390-6. Clinical Study:Laryngoscope.2000 Jul;110:1189-93

No not at all. Some may envision an unpleasant experience of accidentally getting water up your nose. This could not be further from the truth. Actually, it is quite pleasant. The solution is warm and soothing and gently bathes your nose with a gentle pulsating rinse designed to moisturize and cleanse the nasal passage sand sinuses. The warm and soothing rinse will leave you breathing better, feeling clear, and healthy.

- Distilled or sterile water is recommended best.
- Boiled water for 3-5 minutes, allowed to cool until lukewarm. Previously boiled water can be stored for use within 24 hours.
- Filtered water with an absolute pore size of 1 micron or smaller.

Any saline product may be used with the SinuPulse Elite® and SinuPulse Traveler® models. However, SinuAir is recommended best for pulsatile nasal irrigation and all other nasal wash methods. It is much more than simply food grade sodium chloride (salt) and baking soda found in most other saline products. SinuAir contains sodium, potassium and calcium salt compounds in a formulation widely reported both effective and gentle for maximum comfort, cleansing benefits, moisturizing, and to enhance nasal ciliary function. This formulation will appear slightly cloudy and is normal. The gentle soothing formulation and maximum cleansing benefit is an excellent alternative for those sensitive to harsh saline solutions.

The SinuPulse Elite® and SinuPulse Traveler® models take only minutes to use. Simply add saline powder or non iodized salt as directed and mix with distilled water. Add the prepared saline solution to the water tank. Simple and easy to use, the SinuPulse Elite® and SinuPulse Traveler® models deliver a gentle pulsating rinse that cleans and moisturizes. It is far less messy than a neti pot or nasal wash bottle. The pulsating rinse action of the SinuPulse products will do all the work leaving your nose feeling refreshed and clean.

The SinuPulse Elite® and SinuPulse Traveler® Irrigation products use a gentle pulsing rinse to maximize leverage and cleansing benefits. The pulsating rinse action helps restore and matches the natural rate of pulsation of the nasal cilia which are key to protecting your sinuses against foreign bodies. No other form of nasal irrigation does this. The pulsating rinse action not only helps you feel clear and makes breathing easier it addresses the underlying problem of poor functioning cilia the key to long term sinus health. Healthy cilia are one of the most important elements in filtering allergens and preventing sinus infections.

There are many methods of nasal irrigation none as effective or as simple to use as the SinuPulse products. Neti pots are messy and uncomfortable to use. They rely on gravity and force the user to be placed in an awkward position tilting the head from side to side creating pressure and potential ear sensitivity. Nasal wash bottles do not offer a controlled flow rate and can deliver too much pressure also contributing to ear sensitivity. In addition, recent published medical journals have reported high rates of contamination with up to 80% contaminated after the third use. The best way to cleanse and restore natural ciliary movement is pulsatile irrigation with SinuPulse.

Note: O-ring may be black or clear

No, it is similar to the sound level of a Water Pik. Excessive noise (squeal) may occur if the SinuPulse Elite water tank is not fully secure. This is due to the robust motor and pump assembly that creates strong suction and a possible air gap between the water tank and the SinuPulse unit. This is easily resolved by lubricating the O-ring located on the outside bottom of the water tank. This enhanced Oring (may be black or clear) is uniquely resistant to saline, seals the water tank when seated on top of the SinuPulse, and helps regulate water flow. The O-ring may be dry before first use and require lubrication which is entirely normal. The O-ring may become dry from a period of regular use or after a period of inactivity. To lubricate the O-ring simply apply a very small thin application of Vaseline with your finger around the O-ring which does not need to be removed. A small application is all that is needed to ensure optimal performance with periodic applications 2-3X annually.

The noise level is comparable to most standard oral irrigator (water pik type) products. The robust motor and pump assembly has been designed specifically to withstand the corrosive effects of saline. The electronic piston driven pump assembly creates a 1200 pulse per minute intermittent pulsating rinse for maximum cleansing benefit reported so effective at removing bacteria. The high-performance motor and piston driven pump assembly have been carefully designed to balance the need for high performance and durability with sound level. Certain bathroom environments and non-sound absorbing surfaces and countertops such as granite and tile may increase sound levels. A simple hand towel placed under the unit will help reduce the sound level considerably. You can find answers to many common questions by visiting Troubleshooting Tips. Many issues can be easily resolved with a few simple steps. The answer might be there already!

Note: O-ring may be black or clear

If the motor is running but the solution is not pumping, experiencing reduced water flow, or leaking appears under the unit - this is almost always a quick and easy fix. On the outside bottom of the water tank you will find a small O-ring. This enhanced Oring (may be black or clear) is uniquely resistant to saline, seals the water tank when seated on top of the SinuPulse, and helps regulate water flow. The O-ring may be dry before first use and require lubrication which is entirely normal. The O-ring may become dry from a period of regular use or after a period of inactivity. To lubricate the O-ring simply apply a very small thin application of Vaseline with your finger around the O-ring which does not need to be removed. A small application is all that is needed to ensure optimal performance with periodic applications 2-3X annually.

Clean the SinuPulse Elite regularly as directed. Rinsing the unit monthly with dilute vinegar (3:1) is recommended to help reduce mineral deposits and calcification which can accumulate and contribute to reduced performance (flow rate) and premature wear. Use of distilled water is recommended best for long term durability. Empty water tank after each use, rinse thoroughly, and allow to air dry. Do not leave solution in water tank when not in use. The water tank is not intended to store solution between uses. Following these simple steps will keep your SinuPulse® irrigator clean and ensure optimal performance. You can find answers to many common questions by visiting Troubleshooting Tips. Many issues can be easily resolved with a few simple steps. The answer might be there already!

Use of saline solutions and hard or soft water sources can contribute to mineral deposits and calcification which can accumulate in your irrigator and cause a loss in pressure, flow rate, and effectiveness over time. Following some simple steps will keep your SinuPulse irrigator clean and ensure optimal performance. After each use rinse the water tank with clean water to remove residual saline and allow to air dry. Soap and water may be used for cleaning. It is beneficial to frequently rinse the system after use with clean water. Allow the unit to run an additional 5 seconds to push out any residual solution. Wipe down the unit regularly to remove any saline solution that may have spilled on the exterior. Rinsing the system monthly with a dilute vinegar solution (3:1) is recommended to disinfect and decalcify for optimal flow rate and performance.

It's easy to keep your SinuPulse irrigator products clean so you continue to get the maximum benefit for your sinus health. You can find answers to many common questions by visiting Troubleshooting Tips. Many issues can be easily resolved with a few simple steps. The answer might be there already!