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If you need immediate assistance with your SinuPulse products, please check out our Maintenance & Troubleshooting Tips. Most issues such as excessive noise (squeal), reduced water flow, and excessive leaking can be quickly and easily resolved with a few simple steps. A small application of Vaseline around the enhanced O-ring located on the outside bottom of the SinuPulse Elite water tank, before first use and periodically as needed, will help to ensure proper placement and seal if the enhanced O-ring is dry on first use, becomes dry from a period of continued use, or recent storage. The answer might be there already!
Health Solutions Medical Products Corp.
Culver City, CA 90231-4278 U.S.A.
US Phone: +1 (800) 305-4095
Int'l Phone: +1 (310) 837-3191